Beverly Hills, California
Beverly Hills gold buyers and estate jewelry operations handle a different kind of volume — higher-value lots, sophisticated sellers, mixed collections, and appointment-based buying that demands precision at every step. Black Diamond Pro is built for exactly that: live spot pricing locked at session creation, per-item appraisal records, full seller CRM, and inventory management from intake through melt.
Beverly Hills sits at the intersection of entertainment wealth, generational estate collections, and one of the most concentrated luxury jewelry markets in the United States. The sellers walking through the door are often bringing inherited pieces, estate lots, and high-karat gold that requires precise documentation — both for the offer and for the inventory record that follows it.
Gold buying in this market deals with variety that exposes the limits of spreadsheet-based record-keeping fast. A single estate lot might include 22K yellow gold, 18K white gold with stones, platinum settings, and pieces with maker's marks that change the calculus on melt versus wholesale. Each item needs its own record, its own weight, its own assessed value — and all of it needs to connect back to a single seller, a single session, and a single payout.
Appointment-based buying is standard here. The seller confirms a time, arrives with a collection, and expects a professional process. That means having the session prepared, spot prices ready, and records that link intake through offer to inventory disposition — without juggling a price app, a spreadsheet, and a paper ticket book.
Black Diamond Pro was built to handle exactly this: high-value, multi-item sessions with sophisticated sellers, locked spot pricing for consistent offer math, and inventory records that follow every piece from intake through its final disposition.
A Beverly Hills estate session can run an hour. Gold spot doesn't wait. Black Diamond Pro locks the spot price at session creation — gold, silver, platinum, and palladium — so every item in the session is priced against the same market snapshot. Your offer math stays consistent from the first piece to the last. The locked price is stored permanently with the appraisal record.
Estate lots are mixed. Black Diamond Pro handles jewelry, loose stones, watches, and unique items within a single intake session — each with its own record, photos, weight, karat or grade, appraised value, and offered amount. All item records link to the seller's profile and the session. When the lot is complex, the records keep up.
Appointment buying is the norm in Beverly Hills. Black Diamond Pro includes scheduling, automated reminders, and a remote intake flow where sellers submit photos and basic information before arriving via a QR link — so the session starts with context, not a blank form. Appointment records link directly to appraisal records, carrying everything through the session.
Repeat estate sellers are the core of a high-value buying operation. Black Diamond Pro keeps a full seller CRM with contact details, complete transaction history, and notes — so when a seller returns with another collection, you open their record, not a blank intake form. Every session they've ever brought in is one click away.
Every item purchased enters inventory as its own record and stays tracked through its disposition — melt, wholesale, retail hold, or return. You know what you own, what it cost, and where it is. For estate buyers handling mixed collections, that visibility is the difference between knowing your position and guessing.
When items move from inventory to melt, the melt batch in Black Diamond Pro pulls directly from their existing records — weight, karat, cost basis. Record the refinery's final payout and close the loop against the original purchase. No manual reconciliation between a separate melt log and a spreadsheet.
Before the seller arrives, you schedule the appointment and send them a QR link for remote intake. They submit photos of what they're bringing in. When you open the session in Black Diamond Pro, the spot prices for gold, silver, platinum, and palladium are fetched live and locked to that session. From that point forward, every item you appraise is calculated against the same market snapshot — no mid-session repricing, no inconsistency across items.
Each item in the lot gets its own record: metal type, karat, gross weight, calculated melt value, condition notes, photos, and your offered amount. Mixed lots — 14K chain, 18K ring with stones, a platinum setting — all handled in the same session, each with its own appraisal line. The combined offer total calculates as you go.
When the session closes, the invoice generates, seller records update, and every purchased item enters inventory with its full cost basis attached. Items you decide to melt go into a batch linked directly to their purchase records. When the refinery pays out, you close the batch against the original cost. The whole chain — intake, appraisal, inventory, melt, payout — lives in one system.
The platform runs entirely in the browser. No software to install, no app to update. Whether you're running a session at your Beverly Hills location or doing an off-site estate call, the full platform comes with you on any device.
Yes. Black Diamond Pro includes appointment scheduling with automated reminders and a QR-based remote intake flow. Sellers submit photos and basic details before arriving, so the session starts with context instead of a blank form. Appointment records link directly to appraisal records, so everything travels together through the session.
Yes. Estate lots are mixed by nature. Black Diamond Pro supports jewelry, loose stones, watches, and unique items within a single intake session. Each item gets its own record with weight, karat or grade, photos, appraised value, and offered amount — all linked to the seller profile and the session. A combined offer total calculates as items are added.
Black Diamond Pro fetches live spot prices for gold, silver, platinum, and palladium and locks them at session creation. Every item in the session is calculated against the same market snapshot, so offer math stays consistent from the first piece to the last regardless of how long the session runs. The locked price is stored permanently with the appraisal record.
Most operations are live within a week of onboarding. We handle account setup, data migration from existing spreadsheets, and a platform walkthrough tailored to your operation. No software to install — Black Diamond Pro runs in any browser on any device.
Yes. Black Diamond Pro is fully mobile-responsive and runs in any browser. For estate calls and off-site appointments, the complete platform comes with you: live spot pricing, intake forms, photo capture, and appraisal records all work from a mobile browser without any app to install.
Beverly Hills + greater LA
We do short, focused demos — no generic product tours. Tell us what you're running on now and what's breaking, and we'll show you how Black Diamond Pro addresses exactly that.
Also serving Los Angeles and the greater Southern California market.