Jewelry business platform

The complete platform for the jewelry business.

Buying offers, appraisals, inventory, invoicing, live metal pricing, and appointments — all in one place, built for the way jewelers actually work.

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Who it's for

Built for jewelry professionals

Black Diamond Pro is purpose-built for the jewelry trade — not adapted from generic retail software.

Gold jewelry close-up

Independent buyers & appraisers

Manage walk-in sellers, lock spot prices at intake, make offers, and track every item from appraisal to sale or melt.

Pearl earrings and necklace

Multi-location retailers

Shared inventory, contacts, and reporting across locations. One platform, consistent records, no spreadsheet juggling.

Gold necklace with stone accents

Pawn shops & gold buyers

Live metal pricing built in. QR and barcode scanning for fast intake. Full lifecycle tracking from purchase through melt or resale.

Gold necklace with black diamonds

Estate buyers & fine jewelry stores

Detailed item records — stone grading, certifications, watch specifications — with photo capture and customer history.

Platform modules

Everything in one place

Each module is designed to work with the others — no integrations, no data silos, no workarounds.

Buying offers & appraisals

Create appraisal sessions, lock spot prices at intake, make per-item offers, and record seller decisions. Full offer history on every contact.

CRM & contact records

Customer profiles with purchase history, identification records, interaction notes, and QR intake links for remote sellers.

Inventory — jewelry & stones

Detailed records for jewelry, loose stones (grading, clarity, lab certs), and unique items. Photo capture, lifecycle tracking, melt or sale routing.

Watches

Brand, model, reference number, serial, movement, box and papers. Full provenance records for pre-owned timepieces.

Invoices & payments

Buy and sell invoices with line items, tax, payment recording, and print-ready PDF output. Linked to inventory and contacts.

Live metal pricing

Gold, silver, platinum, and palladium spot prices from your choice of provider. Automatic updates, configurable cache, and price history log.

QR & barcode scanning

Generate item QR codes for shelf tags and quick lookup. Scan to pull up any item instantly. Remote seller intake via QR link.

Reports & analytics

Gold position report with live melt value. Profit and loss by period. Monthly buy volume, sell revenue, and top-selling items.

Why Black Diamond Pro

Purpose-built for the trade

01

Built for jewelry, not adapted from retail

Most business software is general-purpose software with a jewelry skin on top. Black Diamond Pro starts from how jewelry businesses actually operate — appraisals, spot pricing, stone grading, melt batches — and builds from there.

02

Everything in one place

From the moment a seller walks in to the moment an item is sold, melted, or consigned — one system tracks it all. No spreadsheets, no disconnected apps, no re-entering data between tools.

03

Set up for how jewelers work

Live metal pricing built in. Appraisal workflows with locked spot prices. Stone grading fields and cert tracking. Watch provenance records. The workflows your business actually runs.

A better way to work

Built for today, not 2005

A lot of jewelry software was designed for a world of desktop installations, local databases, and save buttons. That world is gone.

The old way

Installed on one computer.
Works nowhere else.

  • — Runs on a single Windows PC with a local SQL database. If that machine is off, you're locked out.
  • — Every entry requires clicking a save button. Miss it once and the data is gone.
  • — No mobile access. Can't pull up a customer's history at a trade show or estate sale.
  • — Metal pricing is manual — look it up, type it in, hope you remembered to update it this morning.
  • — No barcode or QR scanning. Every item lookup means typing or scrolling through a list.
  • — Melt records, if tracked at all, live in a separate spreadsheet with no link to the item history.
  • — Updates require a technician, a download, and downtime. Most shops stay on old versions for years.

Black Diamond Pro

In your browser.
On any device. Right now.

  • Cloud-based. Open a browser on your phone, tablet, or any computer and you're in.
  • Everything saves automatically. No save button, no lost data, no "did I remember to click it."
  • Mobile-first design. Run an appraisal, look up a customer, or check inventory from the floor or the field.
  • Live gold, silver, platinum, and palladium prices fetched automatically. Spot is always current when you make an offer.
  • QR and barcode scanning built in. Scan any item tag and pull up its full record instantly.
  • Melt log is part of inventory — every item's journey from intake through melt payout is tracked and searchable.
  • Always up to date. No installation, no downtime, no version to manage. Improvements ship continuously.
Pricing

Custom pricing for your business

Schedule a demo to see the platform and get a quote tailored to your business size and needs.

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Contact

Request a demo

See Black Diamond Pro in action

Fill out the form and we'll be in touch to schedule a walkthrough of the platform. We'll show you the modules relevant to your business and answer any questions before you commit to anything.

Email info@blackdiamondplatform.com